Quick view of call tickets that still need attention.
| Call ID | Bank | Branch | Status | Severity | Technician | Reported | Action |
|---|---|---|---|---|---|---|---|
| Loading open and pending call tickets... | |||||||
Review queued entries before sending them to CopyLead.
| # | Date | Engineer | Machine | Service | Bank / Branch | Qty | Remarks | Action |
|---|---|---|---|---|---|---|---|---|
| No pending reports. Fill the form and click "Add to queue". | ||||||||
Saved reports from the CopyLead API.
| # | Date | Engineer | Machine | Service | Bank | Branch | Region | Qty | Job card | Remarks | Status | Follow-up remarks |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| No reports loaded yet. | ||||||||||||
Reference files available from the CopyLead API.
| # | ID | Name | Type | Description | Created | Updated | Status | Action |
|---|---|---|---|---|---|---|---|---|
| No documents loaded yet. | ||||||||
Review assigned calls and close them when technician feedback is received.
Fields and option lists are based on the WorkController Call Sheet.
| Call ID | Reported | Bank | Branch | Problem | Solution | Technician | Status | Severity | Closed | Action |
|---|---|---|---|---|---|---|---|---|---|---|
| Open Call Tickets to load tickets from UAT. | ||||||||||
Select a bank, tick the branches that belong to it, then save the selection.
| ID | Bank | Branches | Status | Action |
|---|---|---|---|---|
| No banks available yet. | ||||
Ticket summary and recorded update history.
| Update | Recorded information | Recorded by | Date recorded |
|---|---|---|---|
| Loading details... | |||
Change the branch details.
Review the job card before downloading it.